Big Bargains Wholesale Ghana Ltd - Payment Policy

1. Overview

At Big Bargains Wholesale Ghana Ltd, we are committed to providing our customers with a seamless and secure payment experience. This policy outlines the acceptable payment methods and terms for all transactions. Please note that all orders are subject to payment before delivery.

2. Payment Methods

We accept the following payment methods:

a. MoMo Pay: Convenient and secure, MoMo Pay allows you to make payments directly from your mobile money account.

b. Bank Transfer: Payments can be made through direct bank transfers. Our bank details will be provided upon order confirmation.

c. Cash on Pickup (COP): Customers have the option to pay in cash when picking up their orders from our designated locations.

3. Payment Terms

a. All Orders are Payment Before Delivery: To ensure efficiency and security in our supply chain, full payment must be received before any order is dispatched or made available for pickup.

b. Invoice and Payment Timing: Upon placing an order, an invoice will be generated and sent to you. Payment should be made within the timeframe indicated on the invoice.

c. Confirmation of Payment: Orders will only be processed once full payment is confirmed. For bank transfers, please allow sufficient time for processing.

4. Security and Privacy

We prioritise the security of your financial information. All payment methods are secured, and personal data is handled in accordance with our privacy policy.

5. Non-Payment

Failure to comply with our payment terms may result in the cancellation of your order. Repeated instances of non-payment may lead to restrictions on future transactions with our company.

6. Refunds and Cancellations

Please refer to our Refund and Cancellation Policy for details on how refunds are handled in the event of a cancellation or return.

7. Contact and Support

For any queries or assistance with payments, please contact our customer support team

*Note: This policy is subject to change without prior notice. Customers are advised to review the policy periodically.

This payment policy is designed to clearly communicate the payment expectations and processes at Big Bargains Wholesale Ghana Ltd, ensuring a transparent and efficient transaction experience for our customers.